Web Application Firewall & Reverse Proxy

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  • 1.  Error When accessing The ProxySG Management Console

    Posted Dec 15, 2017 02:45 PM
      |   view attached

    Hi, 

     

    I Can't access the Management Console of ProxySG even whene recommanded parameters are configured, 

    I Had this Error whene I try access the Console : RuntimeException : java.lang.ExceptionInitializerError.

     

    I get this error in IE and in Mozilla Firefox /

    The error in the attachement, 

     

    Best regards,

    Saad



  • 2.  RE: Error When accessing The ProxySG Management Console
    Best Answer

    Posted Dec 18, 2017 02:34 AM

    Hi Saad,

     

                   Could you please refer the article https://support.symantec.com/en_US/article.TECH245893.html to find the supported browser and Java version for your SGOS. The screenshot of 6.5.5.x should work on Java 1.6.x 32 bit and 1.7 32 bit. Do try by keeping only Java 1.6.x 32 bit and try to login to the box.



  • 3.  RE: Error When accessing The ProxySG Management Console

    Posted Dec 18, 2017 04:18 AM

    Hi, 

    Thank You for your reply, 

    I fixed the problem with the installation of Java version 8 Update 121. So Now I can access to the management Console.

    Thank You ,

    Saad



  • 4.  RE: Error When accessing The ProxySG Management Console

    Posted Dec 18, 2017 04:21 AM

    Glad to hear that it got fixed.