Email Threat Detection and Response

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Symantec Email Quaratine Account Locked

  • 1.  Symantec Email Quaratine Account Locked

    Posted 06-06-2019 09:43 AM

    Hi

    how do i unlock a "Locked User" account. Password Request does not assist and Tech "Support" cannot assist

    Many thanks

     



  • 2.  RE: Symantec Email Quaratine Account Locked

    Posted 07-07-2019 09:06 PM

    You should confirm below.

    Clientnet>Services>Email Quarantine>Unlock passwords> serach target account (e-mail address)>Unlock



  • 3.  RE: Symantec Email Quaratine Account Locked

    Posted 10-09-2019 11:13 AM

    Hello Yutaka, 

     

    where can i get that path? on symentec manager or?