Asset Management Suite

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  • 1.  Discovering Retired Assets That Are Now Active

    Posted Jul 28, 2017 10:07 AM

    Hello folks

    We are running CMS 7.6 HF7. I have 2 questions regarding asset status and the interaction with licenses.

    1) What does the IsManaged Column mean in the vRetiredAsset view? I have a mixture of retired computers that are both IsManaged=1 or IsManaged=0. I was under the impression that all retired assets would become IsManaged=0.

    2) What have others used to discover retired assets becoming active active? Is querying the Evt_NS_Item_Management table appropriate?

    Select im.ItemName
    ,im.Action
    ,im._eventTime
     from 
    Evt_NS_Item_Management im
    join vRetiredAsset vra
    on im.ItemGuid = vra.Guid
    where im.ResourceTypeGuid in ('493435F7-3B17-4C4C-B07F-C23E7AB7781F', '2C3CB3BB-FEE9-48DF-804F-90856198B600')
    and im._eventTime >= DATEADD(day, -7, GETDATE())
    order by 3 desc

    Thanks



  • 2.  RE: Discovering Retired Assets That Are Now Active

    Trusted Advisor
    Posted Aug 07, 2017 05:22 AM

    Hi,

    I've picked out a few articles that may be of use for explaining the IsManaged value in Altiris, please see below:

    https://support.symantec.com/en_US/article.HOWTO59823.html

    The above article also refers to a best practice article for retiring machines, this also has detail about the IsManaged value:

    https://support.symantec.com/en_US/article.HOWTO95111.html

     

    Is it possible you could utilise information from AD to understand if the machine is active or not? Please see below for two articles on extending AD Import to return additional data which can be used to identify if the machine is active, but potentially doesn't have an Altiris agent. 

    https://www.symantec.com/connect/articles/finding-broken-agents-extending-ad-import

    https://www.symantec.com/connect/articles/comparing-altiris-data-ad-determine-missing-clients

     

    Let us know if that helps, cheers!