You will find everything you need to know from this article - How to prepare an Endpoint Protection client for cloning
The Client Side Clone Prep file can be found at the bottom of this article for download.
Thanks for the update.
In our environment SEP clients won't often commincate to SEPM server.Users will work on the VDI systems rearly so at that timeonly SEP clients will communicate and gets the updates.
last time we exported the Image without follwing any KB article then what happend is, in SEPM conlsole clients are showing offline but in client end it's showing online(there is no duplicate hardware ID.).
So please suggest us the best practises.