Endpoint Protection

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LiveUpdate Defs for Mac SEP Client Endpoint

  • 1.  LiveUpdate Defs for Mac SEP Client Endpoint

    Posted 22 days ago
    Hi all - silly questions time.

    I have an internal SEP LiveUpdate server set (working fine) and the SEPM Policy for Mac Computers has been set so that a Mac SEP client will point to the internal LU server. All working a treat with no issues.

    My question - if a Mac is offsite and cannot see the internal LU server, and the offsite mac has internet connectivity, will it get def updates direct from Symantec?

    Or will the mac still try to grab updates from the internal LU server (which it cannot see offsite) and just not update at all until back onsite where it can see the internal LU server?

    I have a few macs offsite that cannot get defs updates (they have internet) at this moment.

    Hope all that made sense -  and I hope to get some clarification :)

    Cheers and thanks in advance :)


  • 2.  RE: LiveUpdate Defs for Mac SEP Client Endpoint

     
    Posted 22 days ago
    Hi, if you have only defined a single LU server in your LiveUpdate policy, it will always use that internal server, and would not attempt to use the public LU server. I would suggest you can either include liveupdate.symantec.com as the 2nd server, or create an Outside office location and uses the public LU server.

    Alan

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    Sr Manager, Product Management
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  • 3.  RE: LiveUpdate Defs for Mac SEP Client Endpoint

    Posted 21 days ago
    Thanks for the response - I have added the Symantec Public LU Server and will test now :)

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    Griffith University
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