Endpoint Protection

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  • 1.  SEPM 14.3 RU2 buil 4615 :Internal LUA could not update

    Posted Nov 22, 2021 04:34 PM
    Dear All,
    My SEPM 14.3 RU2 used Internal LUA and could not update content. Please good solution for the solve this issue
    Thanks/VF


    ~~~Log Liveupdate~~~~~

    November 20, 2021 10:21:26 AM ICT: LiveUpdate succeeded. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: LiveUpdate finished running. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: LiveUpdate finished. There were no new content updates. Return code = 1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Intrusion Prevention Signatures 14.2 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Common Network Transport Library and Configuration 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Foundation Win64 14.3 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Intrusion Prevention Signatures 14.3 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for SEPM LiveUpdate Database 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Common Network Transport Library and Configuration 14.2 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Endpoint Detection and Response 14.2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Common Network Transport Library and Configuration 14.2 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Common Network Transport Library and Configuration 14.3 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Protection Manager Content Catalog 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Revocation Data 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Foundation Win32 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Foundation Win32 14.3. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Foundation Win64 14.3. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Browser Extension Win32 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Browser Extension Win64 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Virus and Spyware definitions SDS Win32 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for SONAR Heuristics engine 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Advanced Machine Learning (Static) content Win32 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Protection Win32 12.1 (English). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Protection Win64 12.1 (English). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Endpoint Threat Defense for AD Data 14.2 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Endpoint Threat Defense for AD Data 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Endpoint Detection and Response 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for AP Portal List 14.3 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Intrusion Prevention Signatures 14.2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Virus and Spyware definitions SDS Win64 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for AP Portal List 12.1 RU5. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Advanced Machine Learning (Static) content Win64 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Power Eraser Definitions 14.0. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Foundation Win32 14.3 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Protection Manager API 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for AP Portal List 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Application Control Data 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Virus and Spyware definitions SDS Win64 14.2 RU2 (reduced). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Allow List 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Symantec Endpoint Protection Win32 14.3 RU2 (English). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Intrusion Prevention Signatures 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for SEPM Data 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Virus and Spyware definitions Win64 12.1 RU6 (reduced). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Virus and Spyware definitions Win64 12.1 RU6 Hub. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Virus and Spyware definitions Win64 12.1 RU6. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:26 AM ICT: No updates found for Virus and Spyware definitions Win32 12.1 RU6 (reduced) . [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Power Eraser Definitions 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Symantec Endpoint Protection Manager Metadata 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Endpoint Detection and Response 14.2 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Common Network Transport Library and Configuration 14.3. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for AP Portal List 14.2 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Policy Command Handler 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Application Control Data 14.2 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Symantec Endpoint Protection LINUXRPM 12.1.5337.5000 (English) [90.2]. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Virus and Spyware definitions Win32 12.1 RU6 Hub. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Virus and Spyware definitions Win32 12.1 RU6. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Virus and Spyware definitions SDS Win32 14.3 RU2 (reduced). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Endpoint Detection and Response 14.0. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for AP Portal List 12.1 RU6 MP8. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for SONAR Heuristics engine 14.3 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Symantec Endpoint Protection Win64 14.3 RU2 (English). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Web and Cloud Access Protection 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Policy Command Handler. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Centralized Reputation Settings 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Virus and Spyware definitions SDS Win64 14.2 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Symantec Endpoint Foundation Win64 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Submission Control signatures 14.3 RU1. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Extended File Attributes and Signatures 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Advanced Machine Learning (Static) content Win64 14.2 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Intrusion Prevention Signatures 14.0. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Virus and Spyware definitions SDS Win64 14.3 RU2 (reduced). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Windows Host Integrity Content 14.3 RU2. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Symantec Endpoint Protection Client Patch Win64 14.3 RU2 (English). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:21:25 AM ICT: No updates found for Symantec Endpoint Protection Client Patch Win32 14.3 RU2 (English). [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:20:57 AM ICT: LiveUpdate has been launched. [Site: Site dp-sepm] [Server: dp-sepm]
    November 20, 2021 10:20:57 AM ICT: Download started. [Site: Site dp-sepm] [Server: dp-sepm]


  • 2.  RE: SEPM 14.3 RU2 buil 4615 :Internal LUA could not update

    Broadcom Employee
    Posted Nov 22, 2021 04:37 PM
    I would start with verifying you have 14.3 RU2 content selected for Download and Distribution in your LUA server.  That log is saying there are no available updates so the issue is likely on the LUA side.

    ------------------------------
    John Owens
    Strategic Support Engineer | Symantec Endpoint Security Division (SES)
    Broadcom Software
    ------------------------------