SEP Query

[Sulman Mushtaq Mushtaq Hussain]

Hi everyone, we have SEP 14.3 which is fully on-prem. We are planning to make it hybrid by enrolling it to the cloud console to utilize the Application Control and Isolation Subscription. My query is once SEPM is enrolled to the cloud portal and everything is up and running, the clients which are connected and reporting to the on-prem SEPM, once this SEPM is un-available, down or the SEP agents move out of the network and are not able to connect/communicate with the on-prem SEPM are these clients gonna automatically connect to the cloud console or its not gonna happen?

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Symantec Enthusiast
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[John Owens]

This would depend if you have that setting configured in the Cloud Portal.  Once set up you would go to Endpoint > Integration > Enrollment.  Enable "Manage Devices from the Cloud"

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John Owens
Principal Product Support
Symantec
United States
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