Endpoint Protection

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SEP Query

  • 1.  SEP Query

    Posted 24 days ago
    Hi everyone, we have SEP 14.3 which is fully on-prem. We are planning to make it hybrid by enrolling it to the cloud console to utilize the Application Control and Isolation Subscription. My query is once SEPM is enrolled to the cloud portal and everything is up and running, the clients which are connected and reporting to the on-prem SEPM, once this SEPM is un-available, down or the SEP agents move out of the network and are not able to connect/communicate with the on-prem SEPM are these clients gonna automatically connect to the cloud console or its not gonna happen?

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    Symantec Enthusiast
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  • 2.  RE: SEP Query

    Posted 24 days ago
    This would depend if you have that setting configured in the Cloud Portal.  Once set up you would go to Endpoint > Integration > Enrollment.  Enable "Manage Devices from the Cloud"

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    John Owens
    Principal Product Support
    Symantec
    United States
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