Endpoint Protection

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IDSvia64.sys - Blue screen - Windows 2008 Server

  • 1.  IDSvia64.sys - Blue screen - Windows 2008 Server

    Posted 23 days ago
    Hi All,
    Has anyone had a blue screen of death with it displaying : IDSvia64.sys error on a windows 2008 server.
    SEP agent: 14.2.4814.1101
    This happened on the 6th May 2020 according to customer?
    Server has a functionality of Forwarding proxy server.

    Is IPS the cause?


  • 2.  RE: IDSvia64.sys - Blue screen - Windows 2008 Server

    Posted 23 days ago
    Could be. From a SEP perspective we would need a Full Memory Dump and Symdiag from an observed crash to tell you for sure.


    I would suggest getting up to a more recent version of SEP as the IDSvia64 driver has been updated several times.

    ------------------------------
    John Owens
    Principal Product Support
    Symantec
    United States
    ------------------------------



  • 3.  RE: IDSvia64.sys - Blue screen - Windows 2008 Server

    Posted 23 days ago
    Bonjour . Je cherche un partenaire qui me fournit une nouvelle licence de Symantec... merci d'avance