Endpoint Protection

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  • 1.  Upgrade clients

    Posted Apr 07, 2020 10:03 AM
    Morning, 
    I am SEP cloud console for endpoint protection.
    is there a way for me to auto update the clients that are on a version behind without end user intervention? 

    Thank you


  • 2.  RE: Upgrade clients

    Broadcom Employee
    Posted Apr 07, 2020 02:32 PM
    If this is SES you can configure your System Policy to allow auto upgrades to the latest version. This is done through LiveUpdate.

    ------------------------------
    John Owens
    Principal Product Support
    Symantec
    United States
    ------------------------------

    Original Message


  • 3.  RE: Upgrade clients

    Broadcom Employee
    Posted Apr 07, 2020 02:32 PM
    I would suggest reviewing the Help in the portal which has most of the answers you may have questions to.

    ------------------------------
    John Owens
    Principal Product Support
    Symantec
    United States
    ------------------------------

    Original Message


  • 4.  RE: Upgrade clients

    Posted Apr 20, 2020 02:58 PM
    Thank you. I reviewed the documentation and there in the policy it is set to allow the clients to upgrade when it is available.  We now have some that are behind and the console is telling us we need to update to be supported. How do I force the install of the updates on the clients that are behind?
    Original Message