Endpoint Protection

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  • 1.  Uninstall Symantec Endpoint Protection v14.x with Bypass tampering protection

    Posted Nov 29, 2021 10:36 AM
    Hi,

    Our clients already decommissioned SEP since 2019 and required us to uninstall remaining SEP products on all of their endpoints, roughly around 30,000 units. I would like to request a script that enable us to bypass the tampering protection as the current script obtain from Symantec only useful for SEP without tampering protection. 

    Regards.


  • 2.  RE: Uninstall Symantec Endpoint Protection v14.x with Bypass tampering protection

    Broadcom Employee
    Posted Nov 29, 2021 10:48 AM
    Hi, 
    Here are our command line options for uninstalling. We do not provide scripts to uninstall.

    https://knowledge.broadcom.com/external/article/151297/uninstall-the-endpoint-protection-client.html


    ------------------------------
    John Owens
    Strategic Support Engineer | Symantec Endpoint Security Division (SES)
    Broadcom Software
    ------------------------------



  • 3.  RE: Uninstall Symantec Endpoint Protection v14.x with Bypass tampering protection

    Posted Jan 13, 2022 09:12 AM

    Hello John,

    you provided a link to command line options for uninstalling, but if there is a password protection that needs to be removed first in console.

    Is there any solution how to automate uninstall with password protected SEP without use of console?
    I need to reinstall SEP machines which have broken communication with console.

    CleanWipe do the job, but I'm unable to run it silently/without user interaction.




  • 4.  RE: Uninstall Symantec Endpoint Protection v14.x with Bypass tampering protection

    Posted Nov 29, 2021 12:00 PM
    Did you try with clean Wipe to uninstall SEP





  • 5.  RE: Uninstall Symantec Endpoint Protection v14.x with Bypass tampering protection

    Posted Nov 29, 2021 10:24 PM
    Good Day Hussain, 

    Yes we already tried the method but quite hassled to us since there were users in remote regions/sites hence using script is preferred method.


  • 6.  RE: Uninstall Symantec Endpoint Protection v14.x with Bypass tampering protection

    Posted Jan 14, 2022 02:16 AM

    So you created a SEP package with clean-wipe option?
    (Two reboots required, one enforced to immediately reinstall SEP.)

    Did you also tried to use a Communication update package, which includes:

    • SylinkDrop.exe (it is also included within the installed SEP package)
    • SylinkDropCommand.ini (with hashed password for the group the client belong to)
    • Sylink.xml
    You can deploy it over GPO, SCCM, every third party software deployment tool or remote Push from SEPM console.