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  • 1.  Mac client with Outlook issues

    Posted Jun 18, 2021 10:38 AM
    I have one client on latest MacOS with latest Outlook and latest SEP unmanaged client. After restarting or closing Outlook, the first time you send a PDF (only PDF) it becomes corrupt to the recipient. Uninstall Symantec and all is good. Reinstall Symantec first PDF email becomes corrupt again. Symantec logs doesn't show that it is blocking anything, but obviously it is doing something.

    I have a support case open. I just wanted to see if anyone else has seen something similar. 

    I have another Mac that is the same setup that has no issues.


  • 2.  RE: Mac client with Outlook issues

    Posted Jul 03, 2021 07:33 PM
    Edited by Taylor Iuliucci Jul 04, 2021 04:46 AM
    I have Outlook versions 16.31. I downloaded first through the Office 365 online portal, then through the Mac App Store. It won't open. It bounces around in the dock for around 30 seconds, and then it shows that the application is not responding when I right  click it.
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