Endpoint Protection

 View Only
  • 1.  smc -stop dose not work 14.2 ru2

    Posted Apr 10, 2020 01:12 PM
    Hi All, 

    After upgrading from 14.2 ru1 to ru2 the client i can't stop the client anymore with smc -stop.

    Please hep!


  • 2.  RE: smc -stop dose not work 14.2 ru2

    Broadcom Employee
    Posted Apr 10, 2020 01:23 PM
    Do you have a password in place?

    ------------------------------
    John Owens
    Principal Product Support
    Symantec
    United States
    ------------------------------



  • 3.  RE: smc -stop dose not work 14.2 ru2

    Posted Apr 10, 2020 01:30 PM
    yes


  • 4.  RE: smc -stop dose not work 14.2 ru2

    Broadcom Employee
    Posted Apr 11, 2020 11:43 AM
    This is a known defect being fixed in next release 14.3.  You should be able to work around it by using the smc command line options.

    ------------------------------
    John Owens
    Principal Product Support
    Symantec
    United States
    ------------------------------



  • 5.  RE: smc -stop dose not work 14.2 ru2

    Posted Apr 13, 2020 10:48 AM
    Hi John,

    Is this the case for all 14.2 releases?
    Best,
    Karen


  • 6.  RE: smc -stop dose not work 14.2 ru2

    Broadcom Employee
    Posted Apr 13, 2020 11:11 AM
    Hi Karen,  14.2 RU2 and 14.2 RU2 MP1 I believe.

    ------------------------------
    John Owens
    Principal Product Support
    Symantec
    United States
    ------------------------------



  • 7.  RE: smc -stop dose not work 14.2 ru2

    Posted Apr 14, 2020 12:52 AM
    Hi John,

    What command exactly are you suggesting as a workaround if the actual command doesnt work?
    "You should be able to work around it by using the smc command line options."