Endpoint Protection

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LiveUpdate not working

  • 1.  LiveUpdate not working

    Posted 22 days ago
    I have Endpoint Protection for windows 10, not under a business. I called for tech support because my live update is disabled by administrator, yet when I try to get around that using the two workarounds to grant access, those options don't exist. I suspect I need an upgrade, but tech support cannot help me without a license number. Where can I find my license number?

  • 2.  RE: LiveUpdate not working

    Posted 22 days ago

    Hi Kathleen,

    What is your case number?  What workarounds were provided?  Do you have access to your SEPM?

    John Owens
    Principal Product Support
    United States