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Reputation was not used in this detection. - blank dections

  • 1.  Reputation was not used in this detection. - blank dections

    Posted Apr 02, 2020 11:21 AM
    Hi, daily we're seeing about 50-60 of these detection (risk report every 24 hours) 

    They are blank, they have no path, no hash,no source,they are WS.reputation.1 but they also say "reputation was not used in this detection"

    It doesn't appear to effect anything the machine is trying to *do* but it does alert the user and we're getting tickets because of course people are worried. Full scans reveal nothing, their  client logs show no more than shown below. 


    Event Source Risk Name File Path Actual Action
    Security risk found Auto-Protect WS.Reputation.1 Unavailable Deleted

    Requested Action Secondary Action Event Date Event Insert Time
    Quarantine Leave alone (log only) 4/1/2020 22:39 4/1/2020 22:40

    Source Computer Name Source Computer IP Application Name Application Hash
    0.0.0.0

    Hash Algorithm Category set Category type Detection Reason
    Not Available Malware Insight Network Threat Antivirus engine

    Minimum Sensitivity Level Prevalence Reputation First Seen
    N/A Reputation was not used in this detection. Reputation was not used in this detection. Reputation was not used in this detection.



    Any thoughts?