Endpoint Protection

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  • 1.  Install SEP for Linux

    Posted Mar 26, 2020 10:52 AM
    Hello everyone,

    during this week we tried to install a sep client under oracle linux.

    Kernel version: 3.10.0-862.9.1.e17x86_64
    SEP version: 14.2.5569.2100
    LUA version: 2.3.7.51

    After quite some time we managed to install the client successfully. All services are running, AutoProtect is enabled, Client is connected to SEPM but the client is not downloading definitions from LUA. LUA is configured the right way: Downloading and distributing virus and spyware definitions for linux for 14.0, 14.0 RU1, 14.2, 14.2 RU1, 14.2 RU2 and 14.3.
    LUA certificates are stored on oracle linux server in /etc/pki/tls/certs/ca-bundle.crt
    Manually downloading a file with curl works perfectly.

    Under /opt/Symantec/LiveUpdate/Logs/lux.log I can see that the server is trying to reach the LUA but gets error
    "server was not selected" 0x80010731 FAIL - download failed

    Does anyone know what to do here?

    Kind regards
    Dominik