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Facing SEP clients communication issue after upgrading SEPM certificate

  • 1.  Facing SEP clients communication issue after upgrading SEPM certificate

    Posted Mar 25, 2020 05:15 AM
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    Hello Team ,

    I have recently created a new server certificate (self signed ) from SEPM console .It seems like it was successful but after that few groups went offline and were not getting virus definition update .As a temporary solution I have used Server key backup in the following location C$\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\Server Private Key Backup to create another certificate .But the certificate did not get renewed however SEPM and SEP clients are able to communicate without any issue .Could you please help me to upgrade and renew the server certificate using SEPM and resolve the communication issues .

    Thanks
    Sujith

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    Infra Lead
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