Endpoint Protection

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  • 1.  SEPM "Syslog Server Connection Error"

    Posted Sep 14, 2021 10:32 PM
    Hi everyone!
    Thanks in advance for your support.

    I'm facing some issues in order to get the logs from the SEPM on my Syslog Server.
    Can you please check the image with the error and help me.


    Thank you!
    Joao


  • 2.  RE: SEPM "Syslog Server Connection Error"

    Trusted Advisor
    Posted Sep 15, 2021 10:54 AM
    Hello Joao, 

    As the error suggests, the connection between SEPM and Syslog server seems to be disrupted.

    Please check if SEPM Server is able to communicate with Syslog Server.

    Check this Article:

    https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/endpoint-protection/all/Monitoring-Reporting-and-Enforcing-Compliance/viewing-logs-v7522439-d37e464/exporting-data-to-a-syslog-server-v8442743-d15e1107.html

    Hope that helps!!

    ------------------------------
    Thanks and Regards,

    Mithun Sanghavi
    Trusted Advisor
    ------------------------------



  • 3.  RE: SEPM "Syslog Server Connection Error"

    Posted Sep 17, 2021 04:20 AM
    I'm testing it... but seems to be fine.


  • 4.  RE: SEPM "Syslog Server Connection Error"

    Trusted Advisor
    Posted Sep 21, 2021 09:29 AM
    Hello Joao,

    Did it work? Check the Syslog server as well.

    ------------------------------
    Thanks and Regards,

    Mithun Sanghavi
    Trusted Advisor
    ------------------------------



  • 5.  RE: SEPM "Syslog Server Connection Error"

    Posted Sep 16, 2021 01:13 AM
    Hello Joao,

    Could you please uncheck Audit log box and try once.


    Best Regards,
    Siva
    M.Tech Broadcom Aggregation Technical Support.



  • 6.  RE: SEPM "Syslog Server Connection Error"

    Posted Sep 17, 2021 04:19 AM
    Uncheck the Audit Logs didn't work. - How logs can be related to the server-collector connection?