We have a Mac 10.7.2. We have installed SEP 11 RU7 MP1 as unmanaged. Installation was successful & we could see SEP icon in quicklaunch.
we are trying to make it managed. The mormal location of symantec folder inside Library is not found.
it should be visible if it has installed correctly...
http://www.symantec.com/business/support/index?page=content&id=TECH131585
Installation was a success. Then it asked me to logout. I did.
I am able to open the gui. live update is available.
But the symatnec folder is not seen.
I do not have \Tools\SylinkDrop under 11 RU 7
I have \Tools\SylinkDrop for 12.1 RU1 but \Tools\SylinkDrop\Mac is not there.
can you see Application support ---> symantec ?
does the screenshot from the link helps?
I don't see application support. I see application though.
The screenshot is not helping :(
can you search for the sylink.xml file, if you get it that wouyld be the location of SEP install...
The only sylink that comes up is the one i copied to the desktop.
that means it is not installed correctly..
I tried a reinstallation. Got a installation successful window, asked me to log-off, again same thing.
When i try to liveupdate, it hangs at 'determining what's available'. I think it is not installed properly. But why would the gui open?
10.7 is supported on SEP 11 RU 7 MP1 and you using the same version.. i suggest to open a support ticket.
Thanks pete. I am in the process now.....
The ticket is still open. I will try to update here if i get anything. Thanks,.