Web Security Services

Expand all | Collapse all

Unable to access the site, receiving verdict tcp_error on the website https://shop.bigticket.ae/login

  • 1.  Unable to access the site, receiving verdict tcp_error on the website https://shop.bigticket.ae/login

    Posted 09-14-2020 02:09 PM
      |   view attached
    Hi All,

    Users through WSS are unable to access the site https://shop.bigticket.ae/login (URL category: Shopping). It is throwing tcp_error in the logs. I have attached the log snapshot for your reference.
    I have bypassed this domain from Content analysis, malware analysis policy and added it in to trusted domain but still issue persists.

    Please advise.



  • 2.  RE: Unable to access the site, receiving verdict tcp_error on the website https://shop.bigticket.ae/login

    Posted 10-05-2020 04:34 AM
    You may have to try adding it in Authentication Policy Bypass Authentication and SSL Interception - Do Not Intercept rule.