Data Loss Prevention Cloud Service for Email

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Cloud Service for Email is not reading policy exception

  • 1.  Cloud Service for Email is not reading policy exception

    Posted Oct 15, 2020 08:34 AM
    Hello Guys,

    Recently we are working with Cloud Service for Email in reflecft mode with office 365.

    I have a strange problem when i open a policy exception in my Enforce, for example i have a policy with response rule to block email message, when i open exception for users to send your email messages, DLP Cloud is not reading policy exception he continuing blocking email messages.

    I did test policy exception with sender and recipient with and without SMTP protocol, but unsuccesfull.

    Regards,

    Thiago