Data Loss Prevention Cloud Service for Email

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  • 1.  Integration Office 365 X DLP Reflect Mode Fail

    Posted Jul 23, 2020 03:21 PM
    Hello guys,

    Recently we are working with integration between Office 365 to Cloud Service for Email, working in reflect mode topology, we are following the guide Data Loss Prevention Cloud Service for Email Implementation Last Update February  2020.

    My Enforce Server On-premises can communicate with cloud sucessful after import enrolment bundle and opened firewall rules.

    My Office 365 administrator has configured connector outbound and inbound following the guide, when we are doing the test with sending email, we have some error messages in Office 365 console.

    Reason: [{LED=421 4.4.1 Fatal: Forwarding agent unavailable. Closing connection.};{MSG=};{FQDN=cds2g-p01-inductio-10lxbffgvo06n-269055033.us-west-2.elb.amazonaws.com};{IP=34.208.174.194};{LRT=6/19/2020 7:13:18 PM}]. OutboundProxyTargetIP: 34.208.174.194. OutboundProxyTargetHostName: cds2g-p01-inductio-10lxbffgvo06n-269055033.us-west-2.elb.amazonaws.com

    Timestamp:6/19/2020 7:26:30 PM

    EventId:DEFER

    Source:SMTP

    MessageSubject:Test email for connector validation

    MessageId:<ad8a4804-9a94-4ff3-9816-9e3420b7cbfd@CP0P215MB1203.LAMP215.PROD.OUTLOOK.COM>

    Recipients:pnogueira1991@yahoo.com.br

    RecipientCount:1

    RecipientStatus:[{LED=421 4.3.0 Tenant Not Assigned. Missing X-DetectorID. Check configuration: https://support.symantec.com/en_US/article.DOC9008.html.};{MSG=};{FQDN=cds2g-p01-inductio-10lxbffgvo06n-269055033.us-west-2.elb.amazonaws.com};{IP=52.33.200.83};{LRT=6/19/2020 7:26:28 PM}]

    SourceContext:Progressive backoff retry time of: 00:15:53

    Sender:O365ConnectorValidation@cip-bancos.org.br

    EventData:OutboundProxyTargetIPAddress:52.33.200.83, OutboundProxyTargetHostName:cds2g-p01-inductio-10lxbffgvo06n-269055033.us-west-2.elb.amazonaws.com, OutboundProxyFrontEndIPAddress:25.152.74.27:25, OutboundProxyFrontEndName:CY1NAM02FT034, OutboundTlsDetails:TLS=SP_PROT_TLS1_2_CLIENT TLSCipher=CALG_AES_256 TLSKeyLength=256 TLSKeyExAlg=CALG_ECDH_EPHEM, IsSmtpResponseFromExternalServer:True, Microsoft.Exchange.Hygiene.TenantOutboundConnectorCustomData:Name=Conector nuvem Symantec DLP - Saída;ConnectorType=Partner;UseMxRecord=False, DeferredRecipientIndex:0, LocalDelayLatency:0, DeliveryPriority:Normal, OriginalFromAddress:<>, AccountForest:LAMP215A002.PROD.OUTLOOK.COM



  • 2.  RE: Integration Office 365 X DLP Reflect Mode Fail

    Broadcom Employee
    Posted Jul 28, 2020 12:32 PM
    Noting the response to the question in this thread.


  • 3.  RE: Integration Office 365 X DLP Reflect Mode Fail

    Posted Jul 28, 2020 01:21 PM
    I go ahead to open a case with support broadcom again.

    Thank's so much guys.

    Regards,

    Thiago.