VIP Access mobile app support TouchID or FaceID ?

[William Cheang]

Hi Team,
In Apple App Store, there is a description that mentioned that VIP Access mobile app support TouchID and FaceID, but after install this app on iphone, I could not find this option to enable TouchID or FaceID, kindly advice ?

regards.
William

[Andreas Horlacher]

Hi William,

What you are reading is accurate. How that is actually implemented and utilized for validation and authentication is done by the VIP administrator within your organization. For example, FaceID can be enabled by an administrator when accessing an internal company website during 2-factor authentication. Additional instructions can be found here: https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security-authentication/vip/cloud.html