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 Unable to send to organizations that use Broadcom/Symantec email cloud services

Carey Malsbary's profile image
Carey Malsbary posted Jul 16, 2021 12:46 PM
We are seeing a lot of emails from one of our sending domains being filtered with a "553-Message filtered" NDR. I have sent multiple samples to "cloudfeedback@feedback-87.brightmail.com" but it does not appear to have any impact as the emails are still being blocked.

We have used multiple tools to ensure our domains are configured correctly and it appears that this one domain is being blocked. The domain in question is staff.uagc.edu

All that I ask is that this domain be whitelisted or I am provided the cause for it to be blocked.

Please help resolve this issue as soon as possible as this has been going on for quite some time.

Thank You

Beau Malsbary

System Engineer

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