Protection Engine for Cloud Services

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 SPE8.2 Why is the TrueFileType returned by SymjavaAPI always NA, and I use restAPI also NA?

Hecya's profile image
Hecya posted May 31, 2021 01:58 AM
How can I get the true file type ? Thanks.
The following is the returned result:

Scan Policy : DEFAULT
File Status : CLEAN
File Quarantine Status : NOT_AVAILABLE
Total Infection : 0
Virus Def Date : Sun May 30 00:00:00 SGT 2021
Virus Def Revision No : 073
No of bytes scanned : -1
Total files scanned : -1
True type of file : NA
Symantec Protection Engine IP : xx.xx.xx.xx
Symantec Protection Engine Port : 1344
Symantec Protection Engine Connection Status : Able to connect