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 All 2021/July Patchs are applicable to Zero Computers

Sidnei Santana's profile image
Sidnei Santana posted Jul 25, 2021 12:55 PM
Hi guys, can someone help me?
Note that all July patches are not applicable. Assesment scan is working well.
July patches do not appear in compliance reports:(Compliance by Bulletin and Compliance by update).
On SIM, as a license applicable to the previous version and not the RU7. (Could this be the cause? How to fix it ?).
Both versions appear as installed, this is the problem?



July patches do not appear in compliance reports:(Compliance by Bulletin and Compliance by update).

Dmitri Gornev's profile image
Broadcom Employee Dmitri Gornev
Hi Sidnei,
may you double check that assessment scan is working OK by checking "No scan data reported" report?
If you have assessment data available for everything but July updates I would suspect that assessment actually stopped working (or its results are no more processed on the server) - are there any related errors in Altiris Log on the server?

If I recall correctly RU releases for 8.1 were of hotfix type (they were installed in addition to main release, not replacing it) so most likely the way how license is shown in SIM is not related to this problem.