Right now, SOI 3.3 or prior does not support any Help Desk integration with Service Desk 14.1. If you want support for this release open an 'Idea' on the community boards requesting it.
fSolution: Attached a document that contains screenshots showing how to configure the Ticket Properties in the Action policy in SOI in order to populate the Affected Service in the service desk ticket.
64278.docx
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