Products
Solutions
Support & Services
Company
How To Buy
Skip to main content (Press Enter).
Sign in
Skip auxiliary navigation (Press Enter).
Register
Skip main navigation (Press Enter).
Toggle navigation
Content types
Announcements
Blogs
Communities
Discussions
Events
Glossary
Site Content
Libraries
Date range
on this day
between these dates
Posted by
Home
Communities
All Communities
Enterprise Software
Ethernet Switches
Mainframe Software
Symantec Enterprise
Blogs
All Blogs
Enterprise Software
Mainframe Software
Symantec Enterprise
Events
Enterprise Software
Mainframe Software
Symantec Enterprise
Water Cooler
Groups
Enterprise Software
Mainframe Software
Symantec Enterprise
Search
Refined to 11 of 11 results for
tags:"service type"
Skip to search results (Press Enter).
Categories
User Content 11
Refine by
Content Type
Discussion Thread (11)
Community
CA Service Management (11)
Author
Diogo.Nobrega (2)
Lumir Botur (2)
Siladityadhar (1)
Jorgea.Martinez (1)
Chrisarmstrong (1)
Sunil Patel (1)
Jason Lara (1)
Mohamed El-Fahd Essam (1)
TMACUL (1)
Formal Tags
CA Service Desk (11)
Service Type (11)
Sla (6)
Customization (2)
Repeat Event (2)
Workshift (2)
Assignment (1)
Ca Sdm (1)
Ca Service Desk Manager; (1)
Ca Service Management (1)
Created
Within One Week
Within Two Weeks
Within One Month
Within Six Months
Within One Year
Older (11)
1 to 10 of 11
Sort by
Relevance
Most Recent
Least Recent
Discussion Thread
2
Service Target and Service Type
CA Service Desk
service target
service type
ChrisArmstrong
Added 04-24-2018
View Community
CA Service Desk
service target
service type
Discussion Thread
4
SLA should start after new group assignment (where as SLA is incident area based)
assignment
CA Service Desk
group
service type
sla
ticket
SiladityaDhar
Added 04-12-2018
View Community
assignment
CA Service Desk
group
service type
sla
ticket
Discussion Thread
2
Desinstall classic_sla_processing option
CA Service Desk
classic_sla_processing
service level agreements
service type
jorgea.martinez
Added 02-23-2018
View Community
CA Service Desk
classic_sla_processing
service level agreements
service type
Discussion Thread
4
SLA based on impact
CA Service Desk
customization
impact
service type
sla
slas
Jason Lara
Added 01-15-2018
View Community
CA Service Desk
customization
impact
service type
sla
slas
Discussion Thread
11
priorities selection based on category
CA Service Desk
category
customization
priority
ranking
request area
service type
sla
Sunil Patel
Added 12-17-2017
View Community
CA Service Desk
category
customization
priority
ranking
request area
service type
sla
Discussion Thread
10
Transfer ticket for SLA Violation
CA Service Desk
service desk manager
service type
sla
transfer
violation
Mohamed El-Fahd Essam
Added 10-15-2017
View Community
CA Service Desk
service desk manager
service type
sla
transfer
violation
Discussion Thread
3
Workshifts on service types
CA Service Desk
service type
workshift
diogo.nobrega
Added 03-29-2016
View Community
CA Service Desk
service type
workshift
Discussion Thread
3
Change Service Type name isn't possible, why?
CA Service Desk
service type
diogo.nobrega
Added 01-12-2016
View Community
CA Service Desk
service type
Discussion Thread
3
Repeat event and ticket history (SLA)
CA Service Desk
ca service desk manager;
repeat event
service type
sla
Lumir_Botur
Added 11-24-2015
View Community
CA Service Desk
ca service desk manager;
repeat event
service type
sla
Discussion Thread
3
Repeating event with correct workshift
CA Service Desk
repeat event
service desk
service type
workshift
Lumir_Botur
Added 11-06-2015
View Community
CA Service Desk
repeat event
service desk
service type
workshift
1
2
»
Skip Navigation Links
Footer
Copyright 2021. All rights reserved.
Powered by Higher Logic