Thanks Lindsay. Your article helped and i have achieved.
The manager attribute in LDAP (Active Directory) contains a dn (distinguished name). Take a look at this thread from some years ago: Contact supervisor details update with SD LDAP SYNC -- Lindsay Estabrooks Principal Consultant IT-EDU Consultants --
Hi Aamir, Are there any notable errors in the stdlog in regard to this? See also the below similar post: https://community.broadcom.com/enterprisesoftware/communities/community-home/digestviewer/viewthread?MessageKey=076ed381-57ac-466a-a9ef-b83f72239bdd&CommunityKey=e2cd3188-49bc-4f38-88f1...
HI Team Does anybody synchronized sd contact supervisor field with Active Directory users manager? please share the steps. i have placed ldap.mods file in majic folder and recycle the services and ran sync command but still contacts are not synced with their Manager. PLease help. OBJECT ldap...
Yar, I got the link wrong for external users. Here's the right one: https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=14568 Conversion note here if this happens again: Tip: Finding an old "TEC" document in the new Article ID URL format. Thanks, Kyle R.
Hi Kyle You provided an Internal link which is not working for me. Pls provide external link for this issue Many Thanks
Hello Aamir, There's a Multi-Tenancy error displayed in that message. See this matching knowledge document: AHD04017:Error creating Contact (AHD03114:Tenant for Contact cnt:xxxx was not supplied and no default value is available) Thanks, Kyle R. -- Broadcom --
Hi Brian Can you pls advise?
Hi @Brian Mathato Following error users receives. pls advise -- Original Message: Sent: 07-26-2019 03:30 AM From: Brian Mathato Subject: Auto Creation Not working in Multi Tenant Environment. What errors are you getting when it does not work? Reproduce the issue, corresponding error...