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Discussion Post
¿Como relacionar Service Desk - Service Catalog?

trabajar con la herramienta Service Desk...Service Desk con S A Service Catalog pero...conocimiento en Services Desk, pero que el usuario



Discussion Post
Service Management - Roadmap presentation events?

Service Management? Regards, J.W. #event


Discussion Post
Category Property Hyper link

Hi Team We have property on one category with checkbox validation. I want to give url link over here so that user can click on it & the jpeg file will open to view the agreement. I have JPEG file in the defined path but its not coming up with the hyperlink. Can anyone guide. Many Thanks ...



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RE: .exe extension in attachment

/administering/configure-ca-service-desk-manager...://docops.ca.com/ca-service-management/17-1/en


Discussion Post
.exe extension in attachment

Hi We noticed that in attachment we can also upload exe files which breach our security policy. .exe extension file should not upload. in Administration tab --> Attachment Library there was supposed to see list of all the extension. i cant see this. We are running 17.1 version Pls advise how...


Discussion Reply
RE: field mandatory based on status

Great Lindsay. its done. Many Thanks


Discussion Post
field mandatory based on status

Hi We have 1 custom Date field on detail chg.htmpl page and we want that field to be mandatory only for Closed Status. how can we achieve this? #casdm17 #caservicedesk17.0 ​​