NFA Console

[Muhammad Asyraf]

Hi,

I just install NFA Console in Window Server & when i try to access the web, the connection just loading and sometime getting error Service Unavailable
HTTP Error 503. I already followed all the prerequisite in the site below. The isntallion for Console return successfull with no error.

Reference : Introduction to DX NetOps Network Flow Analysis

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Introduction to DX NetOps Network Flow Analysis provides network traffic analysis with real-time visibility into the traffic throughout your enterprise. You can access as much as one year of flow data for your entire network. View this on Broadcom >

Anyone can assist me, where i can check the error log / is there any config i missed out.

TQ

[Carlos Radice]

Hi Muhammad 

Did you run the DX NetOps Network Flow Analysis prerequisite tool as Administrator?

Did you run the installation package as Administrator?

You can check the (Optional) Verify the Prerequisites Manually

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/network-flow-analysis/23-3/installing/system-recommendations-and-requirements/windows-servers.html

Also see the article https://knowledge.broadcom.com/external/article?articleId=277224

If it not helps please run the CA RemoteEngineer tool on your NFA Console Servers and upload it to the Support case, see Article ID: 212042 - How to run Remote Engineer on NFA Windows Server
https://knowledge.broadcom.com/external/article?articleId=212042 

and open a support case 

[Muhammad Asyraf]

Hi Carlos,

Thanks for the reply, I perform all the prerequisites manually & the installation return success without error.

For the installation package I run as administrator. I will try to open support ticket since this was under trial license.