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 Identity Portal - Slow approval screen

Icaro Serpeloni's profile image
Icaro Serpeloni posted May 15, 2026 08:27 AM
Hi everyone, I hope you're all well.

I'm experiencing slowness in the Identity Portal, specifically on the approval screen. Every time I open the approve screen, it takes at least 30 seconds to load the approval flow, and if I click approve, it just waits for another 30 seconds before proceeding.

I'm using virtual appliance 14.5.0.

If you have any help, like if there's a way to skip waiting for a response from the IDM and go directly to another approval process after clicking approve, or any other solution, I would appreciate it.

Regards