Automic Workload Automation

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 DB load utility crashing

Sivaprasad PR's profile image
Sivaprasad PR posted Mar 30, 2024 07:47 AM

Hello experts,

I am trying to load the initial data for UC4 12.3 into my posgresql database, while doing so the utility is crashing and generating a java crash log in the bin directory. Below is the error message, kindly suggest if anyone has come across such an issue,

# A fatal error has been detected by the Java Runtime Environment:
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffde9d859e8, pid=6000, tid=1240
# JRE version: Java(TM) SE Runtime Environment 18.9 (11.0.21+9) (build 11.0.21+9-LTS-193)
# Java VM: Java HotSpot(TM) 64-Bit Server VM 18.9 (11.0.21+9-LTS-193, mixed mode, tiered, compressed oops, serial gc, windows-amd64)
# Problematic frame:
# C  [UCUDB32.dll+0x659e8]
# No core dump will be written. Minidumps are not enabled by default on client versions of Windows
# If you would like to submit a bug report, please visit:
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.