Hi
I am running v24.1 installer in modify mode to add REST web service on a Linux server already installed with Shadow Scheduler and Application Server components. The installer refuses to move past this:
POC Instance Information
------------------------
Component(s) enabled: Scheduler, Application Server, Client
Application server(s): AppServer1,AppServer2
CA EEM server(s): EEMServer1,EEMServer2
Database type: ORACLE
Primary event server
TNS alias name AUTOSYS_DEV
Schema admin: aedbadmin
Do you want to proceed?
->1- Yes
2- No
ENTER THE NUMBER FOR YOUR CHOICE, OR PRESS <ENTER> TO ACCEPT THE DEFAULT: 1
===============================================================================
Security Information Validation
-------------------------------
Error:
[CAUAJM_E_112125] CA EEM server(s) "EEMServer2,EEMServer1" configured for AutoSys are unreachable.
PRESS <ENTER> TO ACCEPT THE FOLLOWING (OK):
However, both Application server and Shadow Scheduler are able to establish EEM connections when we start them up.
[02/12/2026 11:40:38] CAUAJM_I_40244 EnableIPCaching value set to <1>.
[02/12/2026 11:40:38] CAUAJM_I_40244 LogMaxEndLines value set to <2,000>.
[02/12/2026 11:40:38] CAUAJM_I_40211 Using TZ = Australia/Sydney.
[02/12/2026 11:40:38] CAUAJM_I_10655 System is running in single server mode. Event server: AUTOSYS_DEV.
[02/12/2026 11:40:42] CAUAJM_I_20197 AutoSys Application Server operational on port 9000.
[02/12/2026 11:40:42] CAUAJM_I_40244 CA EEM unauthenticated user mode value set to <OFF>.
[02/12/2026 11:40:42] CAUAJM_I_20366 AutoSys Application Server operational on agent listener port 49201.
[02/12/2026 11:40:42] CAUAJM_I_20367 AutoSys Application Server operational on auxiliary agent listener port 7500.
[02/12/2026 11:40:44] CAUAJM_I_10485 CA EEM security session initialized with server <EEMServer1,EEMServer2>.
[02/12/2026 11:40:46] CAUAJM_I_30001 AutoSys Application Server startup complete.
I've tried so far without any luck:
1) Regenerate EEM certificates via autosys_secure
2) Ran the installer with the following env variables set:
AE_SKIP_EEM_CHECK=1
IA_AE_SKIP_EEM_CHECK=1
SKIP_EEM_CHECK=1
I am wondering why the order of the EEM servers are swapped (EEMServer2,EEMServer1) when it prints the message even though it lists the EEM servers configured correctly (EEMServer1,EEMServer2)? Maybe just cosmetic?
Appreciate your help