Idea Details

Impersonate capability

Last activity 08-31-2017 01:11 PM
vchinni's profile image
03-03-2016 10:30 AM

   It would be great to have an impersonate functionality added for Administrators only, so this lets Admin to flip the view associated to an affected end user and further helps in identifying the cause as well as for troubleshooting the reported Service Desk problems.