Idea Details

RA CORE Agents SMTP_MAX_ATTACHMENT_SIZE option

Last activity 3 days ago
Mihail Cheie's profile image
06-30-2020 09:05 AM

Hello team,

We recently ran into an issue (Case 31954480) when one of our OEBS remote agent was going down on a daily basis when the CALL object was trying to attach a job report that had 1.1 GB in size.

Our call objects are set to attach external reports and 99.99% of the reports are very small but this particular one caused more than 3 weeks of issues until we identified it.

Adding the option SMTP_MAX_ATTACHMENT_SIZE to remote agents would help avoid this kind of problems so that when a too big attachment is detected to simply not add it instead of crashing the entire remote agent.

Thank you