We would like to retrieve the historical data from a port that it is placed in shutdown status. This will help us compare the historical stats from the current stats from an active port.
Closed Case will be provided.
By default, the Network Interface monitoring profile contains a filter to exclude interface with an ifAdminStatus of down. Can you confirm whether this filter was in place? If so, please try removing it and forcing a change detection.
Please refer to Case 00713014. This case is already closed. The engineer who handled this case advised performance statistics can only be retrieved for "active" ports. Engineer recommended to submit an idea to get historical performance data from a shutdown port.