Idea Details

Improvement in Admin Email Address enhancement

Last activity 04-27-2017 10:26 AM
PrasadT's profile image
07-06-2016 12:33 PM



We requested to have From email Address (Admin email Address) as a configuration Parameter in IME instead of configuring it in email.Properties file. The Admin email Address in fie is generic to all IME's that are configured in Identity Manager. In IDM12.6 sp5 enhancement was added to configure Admin email Address in IME however IDM does not use this email Address while sending email that are configured using Policy Express based emails but it use email Address that is configured in file. IDM use email Address configured in IME only for emails that are configured using Task Based or Event Based Email template functionality.


We request you to correct this functionality by using IME based Admin email Address for all types of emails that are trigged by respective IME.




Please let me know if you have any question or need more clarification...




Prasad S Tamhankar


12-12-2016 06:50 PM

Hi Prasad,


We were investigating a solution for this in IM Development for the 14.1 release and we found that the request is already supported.  You can configure the per IME setting for the admin email and the policy express based emails are using the IME property.  We are not sure when this was addressed.  Here are the test done by the developer:


I have setup a machine and configured Two IME’s with two different “Administrator Email Addresses” on the Mgmt console and had policies to send emails. One on create User and other on Modify User. I have left the setting in the to default i.e. IMS


IME1: identityEnv


Action: create User


IME2: env


Action: Modify User


I received emails from both the Email addresses properly. I am not sure what is expected from the story, can anyone explain/elaborate?

Let me know if I am doing anything wrong in understanding the story.