Idea Details

Allow Category Properties to be managed on the Mobile interface

Last activity 05-09-2018 03:36 PM
Sandra_Antunes's profile image
05-19-2016 03:02 PM

With the implementation of "Add Custom Fields" on the Mobile interface, users add Request Areas/Categories as a "Custom Field" to be visualized by the Mobile Interface so the case can be opened with a Request Area/Category set.


The point is that if the Request Area/Category has Properties and there is at least one which is Mandatory, the case is not saved due to it, and for not being visible on the Mobile interface, the case cannot be opened.


The purpose of this idea is to allow that existent Properties from Request Areas/Categories be visible and available for being updated in the Mobile interface.