Idea Details

Proved discard invalid characters feature for sdgtw

Last activity 05-31-2019 02:21 AM
Guan Hua Chee's profile image
05-30-2018 04:33 PM

I have recently posted a question "llegalArgumentException in casdgtw probe log on ticket creation" and has been given a reply that nsdgtw has a feature discard invalid characters.


nsdgtw AC Configuration - CA Unified Infrastructure Management Probes - CA Technologies Documentation 


Set or modify the following fields in the General Configuration section:

  • (nsdgtw v1.23 only) Discard Invalid Characters: allows you to remove invalid characters in CA UIM alarms before generating the CA NSD incident.
    Default: Not selected


I have previous created an idea Proved discard invalid characters feature for casdgtw probe which seem to be Not Planned.


My CA case and communities replies to casdgtw probe with  Service Desk Manager 14.1 seem advise for change to sdgtw probe.


I have also recently use sdgtw probe version 2.0 to do a similar test in the developing server with the same error when handling llegalArgumentException of invalid character is 0xb = (vertical tab).


Would like sdgtw probe to have a similar feature enabled as the nsdgtw above.


05-30-2018 11:56 PM

Thanks for testing and surfacing that same problem exists in newer sdgtw as well. looping in probes product manager 

RajeevKurupati for awareness and plans.