Idea Details

Manual Notify - Add attachment from record

Last activity 12-27-2017 01:48 AM
Grant Bruneau's profile image
01-26-2016 01:09 PM

Hi Community,

 

This is an enhancement suggested by our users.  They would like the ability to add attachments to a Manual Notify that are already part of the Incident.  Currently if they want to send a user an attachment they need to re-attach it to the Manual Notify even when the attachment is already on the incident, which creates a duplicates.

 

Perhaps a solution could be to add a button on the Manual Notify window called "Attach document from Incident".