Idea Details

Stop CDM from clearing alarms when it is restarted

Last activity 09-14-2017 02:50 AM
Matthew van Burgel's profile image
09-14-2017 02:50 AM

Currently, when the cdm probe is restarted (or the server is rebooted), it clears all its current alarms and generates new ones if the issue is still present. This is causing issues as these alarms generate new tickets. If a config package is released to all machines then dozens of tickets are created. This idea is therefore to stop CDM from behaving this way as it used to previous versions.