Idea Details

Set Auto-delegation with a Start Date Time and an End Date Time using Calendar

Last activity 06-22-2018 03:25 PM
pillo01's profile image
10-01-2014 08:36 AM

Currently in CA Service Catalog setting auto-delegation, to specify that newly assigned or transferred requests pending action are automatically delegated to another user, is a manual action and without start date and end date. And to disable this delegation it is also a manual action.

 

It will be a good enhancement if auto-delegation can be set with start date time and end date time using calendar. And in this use case if it can be automaically enabled and disabled accordings the start date and the end date.


Comments

06-22-2018 03:25 PM

This idea was declined due to low support in the Community. If you would like this to be re-considered, please create a new Idea so that we can gather input from the Community.  Thank you.

06-12-2018 11:14 AM

We need this feature. Any update?