Idea Details

CA Identity Manager - Workitem Title Localization

Last activity 07-02-2018 12:27 PM
Anon Anon's profile image
11-17-2016 04:34 AM

Hello Team,

Please consider this as an enhancement request for Identity Manager Workflow feature.


Worklist Workitem Title is needed to be localized. Meaning, if there are multiple approvers for a Queue,in each Approver's his/her Worklist, the Workitem should be shown with a text which is in Approver'slocalized language. User's preferred language can either be taken from User Store or may be a configurable item.Currently this is only in English language.


Following code is used for setting Workitem title inside Workpoint Designer:

1. newTitle = "(AR - " + taskNumber + ") \"New Application Access Request for " + getSubjectUser(job).getFriendlyName() + "\" to " + getGroupAttrValue(symbolTable, clientContext, Group.PROPERTY_FRIENDLY_NAME);

2. ThisJobData.setUserData("nete.NISProcessTitle", newTitle);


Statement Number 2 above will set title as per dynamic values and static text.


This code is writtenin an Job level Agent Java Code inside Workflow Process. The moment Workflow Job initiates, this Agent isexecuted and a static Workitem title text in English language is set for all the Approvers.


As the product is used by users across the globe, localized interface is extremely essential, hence considerthis as an enhancement request. Please advise if more information is required.


It will also be nice if Workitem localization is implemented for CA Identity Suite (SIGMA) interface.





07-02-2018 12:27 PM

To clarify - Work item localization will not be modified in IM, such enhancements are only done in IP where it should already exist.

06-21-2018 04:45 AM

Hi Sumeet,


Work items (requests) are localized when viewed in Identity Portal.

When you make a requested in a localized environment in one language you'll be able to see it in a different language as the approver. This doesn't include free text the requester may enter in a form.

I believe you are referring to IM work items but I'm asking if you can please check in IP and let me know if that covers what you are referring to when using IP.



Hila (PM)

07-20-2017 06:41 AM

Sure, thanks for the confirmation. Do you think it can be enhanced to support localization? So that, it should be seen as per Approver's preferred language?





07-20-2017 05:45 AM

WorkItem title is retrieved from Event or Task description. In view submitted task, we can see same problem with those also.


Also, workitem will create description in current language only and store in DB. If while creating workflow with "fr" locale, it will be permanently persisted in fr locale, irrespective of current locale