Idea Details

Ability to acknowledge Alarms through email

Last activity 10 days ago
Anon Anon's profile image
08-22-2016 04:00 PM

Currently we have the ability to receive emails on alerts but we do not have the feature to acknowledge alarms through the email notification i.e like an link that once clicked an alarm is acknowledged, this would streamline things and help for mobile users since they don't have to sign in to UMP or IM to confirm alerts


Comments

01-03-2017 08:51 AM

In theory you could create a link inside the emailgtw template that leads back to the REST API

 

You would be sending a PUT request.

 

"http://APIusername:APIpassword@<UMPADDRESS>/rest/alarms/<NIMIDALARM>/ack"