Idea Details

Ability to add unique Subsystem to JDBC_Response Alarms

Last activity 04-18-2019 07:47 AM
Sam Green's profile image
04-18-2019 07:47 AM

Hi all,


We have our UIM integrated into our ticketing system and the ticketing system then auto assigns tickets to the correct teams based on a variety of rules.


One of these rules is the Subsystem, it seems there is no way to assign individual/unique subsystems to alerts generated within the jdbc_response probe.


There is a setting in RAW config which takes the subsystem and applies it to all profile which use that specific connection profile.


When I tried to duplicate the connection it errors, I don't think you can have two identical connections set up within the probe, which then limits the usage of the subsystem.