Idea Details

More healthcheck webservices

Last activity 10-04-2018 09:02 AM
Andreas Eriksson's profile image
01-09-2018 04:38 AM

CA has implemented some healthcheck webservices for the CA Service Managements products. They are a great way to make a self-test and see the operational status of the product. It would be nice to have even more tests/webservices like if ActiveMQ and other internal critical functions are in an operational state etc. For the Service Desk there is a special healtcheck so the loadbalancer can be aware if the backend node is functional. This is really good and I think this is very proffesional and adds a value and quality to the CA products. Thank you CA for this. We can rest assure that the product is operational 24/7 and can just add a secondary/external monitoring tool if really necessary. These self-tests has made my work as a technican a little easier. I like simplicity "built-in". 


Thanks beforehand.



Andreas Eriksson

Netgain AB


10-04-2018 09:02 AM

Thank you for submitting this idea.


We are accepting this to our wishlist backlog for the ActiveMQ web service given it's importance to Service Catalog.

03-19-2018 03:21 AM

Hi Carol,


Thank you for showing interest in this idea. I think a general health check of all basic functionality that need to work within the catalog would be great. The CA Service Desk has some great checks. But yes, a check for the critical ActiveMQ would be much appreciated. Recently we have seen that ActiveMQ often has been the problem for our customer's implementations of CA Service Management.




03-16-2018 03:03 PM

Hi Andreas -


Are there some specific items in addition to checking if ActiveMQ is operational?


Thank you,


01-30-2018 06:50 AM

Hi Andreas -


Thank you for submitting this idea. The product team is reviewing this idea and is looking for additional input from other community members.


Community Members: If you agree that this is a good idea, please vote and add comments with details about your requirements.