CA SYSVIEW® Performance Management
To: CA SYSVIEW® Performance Management (SYSVIEW) Customers
From: The CA Technologies SYSVIEW Product Team
Subject: End of Service Announcement for CA SYSVIEW 14.2
CA Technologies, a Broadcom Company, is continually working to improve our software and services to best meet the needs of our customers. In accordance with the CA Support Policy and Terms (http://www.ca.com/us/services-support/ca-support/ca-support-online/product-content/recommended-reading/product-related-technical-information/ca-support-policy-and-terms.html), please consider this email your written notification that we are discontinuing technical support for CA SYSVIEW 14.2 effective March 31, 2020. This discontinuation will allow our Development organization to more effectively focus its resources and add value to the next release of CA SYSVIEW.
At this time, we encourage you to plan for the migration to CA SYSVIEW 15.0 0000 as soon as possible, so you can take full advantage of the features and enhancements this release has to offer. For information on CA SYSVIEW, please visit the CA SYSVIEW pages at CA Support Online (https://support.ca.com).
To make your upgrade to CA SYSVIEW 15.0 0000 as straightforward as possible, we are offering the following:
- The latest supported Version/Release of CA SYSVIEW, at no charge, as long as you have an active maintenance contract for CA SYSVIEW. Documentation to help you prepare for your upgrade to the new release can be viewed on the CA SYSVIEW pages at CA Support Online (https://support.ca.com).
- Upgrade assistance from qualified local CA partners. For more information and a list of partners in your area, please contact your local CA Channel Partner Group office, (https://www.ca.com/us/partners.html).
- CA Extended Support, a CA Technologies support offering, that extends support for CA Technologies software product versions or releases that have reached End of Service. CA Extended Support may be available for a limited time after the End of Service date. Please note however, that in most cases CA upgrade services will provide a more cost effective and valued approach than CA Extended Support alone. Please visit our website, CA Support Online (https://support.ca.com) for more information.
Thank you again for your business.