Broadcom Customer Care

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  • 1.  Delete account

    Posted Jun 23, 2022 09:11 AM
    Hello,

    this is an old account, which was created after the switch from Norton/Symantec.
    The product/licence which was associated with it is expired for a long time already.
    Now i'd like to delete this account, but creating a case won't work if there is no product to choose from and
    the Customer Care Webform requires a Site ID which i don't have and i don't see any reason why i'd have to call somewhere for a simple task as
    purging an obsolete account.

    Thank you


  • 2.  RE: Delete account

    Broadcom Employee
    Posted Jun 23, 2022 09:32 AM
    Hello @Philipp Vrbanatz,

    Hope you are doing well!
    I have sent you an email privately with more information to complete your request..

    I hope this helps!

    Thank you.​

    ------------------------------
    Regards,
    Ravi Kumar
    Customer Care Community Admin
    Broadcom Software
    ------------------------------



  • 3.  RE: Delete account

    Posted Aug 29, 2022 07:07 AM
    Care to share that with the rest of us?

    I too have an old migrated Norton/Symantec account which is no longer used and would like to delete it,.


  • 4.  RE: Delete account

    Broadcom Employee
    Posted Aug 29, 2022 07:18 AM

    Hello @David Friend,


    We have already received your request from the 
    Customer Care Request Form

    One of our Customer care Representative is working on your request and they will share further updates directly from the case.

    I hope this helps!



    ------------------------------
    Regards,
    Ravi Kumar
    Customer Care Community Admin
    Broadcom Software
    ------------------------------