CA Workload Automation ESP Edition

How-To: Update the CA Workload Automation Agent version number in the Windows Services (MMC) and in Control Panel -> Programs and Features 

11-01-2015 07:46 PM

Please find attached a simple procedure to change the CA Workload Automation System Agent service name on MS Windows systems. This may be useful after applying a System Agent patch to upgrade to a new Service Pack level.

 

Cheers,

Chandru

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Update CA WA Agent service name.pdf   83K   1 version
Uploaded - 05-29-2019

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11-02-2015 08:39 AM

An alternative method of doing this is to use SC (Service Control) to modify ESP System Agent Service properties

  • Add description to service
  • Set Start to automatic, so service comes up when system boots
  • Service failure set to restart service
  • Start service

 


sc description <ServiceName> <ServiceNameDescription>
sc config <ServiceName> start= auto
sc failure <ServiceName> reset= 10 actions= restart/5000/restart/5000/restart/5000
sc start <ServiceName>

 

The Service Control commands are part of the post-tasks of the Perl script that is used for installing ESP System Agents that are done after running setup.exe.

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