Please find attached a simple procedure to change the CA Workload Automation System Agent service name on MS Windows systems. This may be useful after applying a System Agent patch to upgrade to a new Service Pack level.
An alternative method of doing this is to use SC (Service Control) to modify ESP System Agent Service properties
sc description <ServiceName> <ServiceNameDescription>sc config <ServiceName> start= autosc failure <ServiceName> reset= 10 actions= restart/5000/restart/5000/restart/5000sc start <ServiceName>
The Service Control commands are part of the post-tasks of the Perl script that is used for installing ESP System Agents that are done after running setup.exe.